Payout is the amount you receive in your bank account after your item is sold, minus PurvX India’s commission (and any applicable fees as per current pricing). If a listing fee applies, it is adjusted against the commission at the time of payout.

Simple Indian English: Payout = Sale price – PurvX India commission (after adjusting any listing fee) = Money sent to your bank.

• After your first successful sale, we’ll ask you for bank details to receive payout.
• Indian bank accounts only, in the seller’s name used during registration. If you registered as a business, the account name must match your registered business name. Business sellers must provide GSTIN.

• Eligibility starts after successful delivery as per the courier tracking.
• Standard processing: Payout is automatically processed 14 days from the date of delivery.
• If the buyer manually confirms “no issue” earlier, we may process payout before the 14 days.
• If the buyer raises a concern (e.g., item not as described, damage, missing pieces), payout will be held until the case is resolved.

• INR bank transfer only to Indian bank accounts.
• Name must match seller registration name (or registered business name for business accounts).
• Business sellers: provide GSTIN and supporting details if requested.
• Provide accurate bank details (account number, IFSC, account holder name). Incorrect details can delay or fail payout.

Important: For security and compliance, we may verify identity and bank ownership before releasing payouts, especially on your first sale.

• Disputes/claims: Payout held until the case is resolved.
• Missing tracking or proof: Provide tracking and (for high-value items) a short packing video and courier receipt if requested.
• Name mismatch or invalid account: Update correct bank details or documentation.
• Policy violations (e.g., fake tracking, wrong item): Payout may be held or reversed as per enforcement policy.

Tip: Keep your order emails, tracking link, and packing video handy for quick resolution.

• Seller Shipping Policy — how to ship, timelines, and proof to keep.
• Seller Guidelines — quality, KYC, prohibited behaviour, enforcement.

Questions? Email support@purvx.in with your seller ID and order ID.